Frequently asked questions

Yes. We don’t use cookies and don’t collect personally identifiable information. You don’t need a cookie consent banner to use Thexly.

No. Thexly doesn't use cookies or collect personal data, so there's nothing that legally requires a banner.

Thexly never touches card numbers or bank credentials. That stays entirely inside Stripe's own PCI-compliant systems. Thexly only reads the revenue totals and metadata Stripe's API exposes, sent over encrypted connections.

Yes. The open-source edition is self-hostable with Docker; Thexly Cloud adds managed hosting plus extra integrations like Search Console and social mentions.

Add one script tag before the closing </head> tag. Platform guides are available for Next.js, React, Vercel, WordPress, Shopify, Webflow, and Google Tag Manager.

No. The tracking script is about 4KB gzipped and loads asynchronously, so it has no meaningful effect on page speed.

Dedicated guides exist for Next.js, React, Vercel, WordPress, Shopify, Webflow, and Google Tag Manager, and since installation is just one script tag, it works anywhere you can paste custom code, including page builders like Wix or Squarespace.

No. Installing the tracking script is one line of code, and connecting your payment processor takes a couple of clicks with an API key.

Stripe and Lemon Squeezy are live today, alongside Polar, Dodo, and Yolfi. Ghost, Kajabi, Circle, and beehiiv are in progress, and setup guides land with each connector.

Thexly tracks a visitor’s full session (referrer, pages viewed, campaign) and matches it to the actual Stripe payment that closes it, rather than counting pageviews as a proxy for revenue. Longer read: Blended ROAS and MER vs platform ROAS.

Every sale gets credited to exactly one deterministic touchpoint: the visit that either started or closed it, depending on the attribution model you pick, not claimed independently by every ad platform it touched. That's why your revenue total always matches what you actually made, instead of inflating like it does when Meta and Google both take credit for the same customer. Longer read: Why Meta and Google both claim the same sale. Longer read: Facebook Ads reporting.

They show up as Unattributed rather than being guessed at or hidden. Revenue diagnostics shows why each one couldn’t be matched, and totals still reconcile against your real Stripe balance.

You can import your historical data from Plausible or Umami during setup. GA4 import isn't available yet.

Stripe, Lemon Squeezy, Polar, Dodo, Yolfi, or the Manual Payment API. Revenue attribution works the same way regardless of which one you use.

Yes, 14 days, no card required.

Yes, month-to-month billing, cancel anytime, no lock-in.

Yes, yearly billing includes 2 months free on every plan.

Reach out and we'll set you up with a custom limit. The Agency tier is a starting point, not a hard ceiling.

Yes, upgrade or downgrade anytime from your billing settings, no need to contact support.

Yes, the Agency plan supports multiple clients. Each website you connect can represent a different client, all visible from one login.

No. Create a read-only public link from a website's settings and your client can view their live numbers without creating an account. If you'd rather they have full login access, you can also invite them as a team member scoped to just their own site. Longer read: Live payment-verified reporting for agency clients.

Yes, a read-only public link shows just that client's numbers, nothing from your other clients or account settings. Longer read: Live payment-verified reporting for agency clients.

No. Thexly is built for clients who sell directly through Stripe (ecommerce, DTC, subscriptions, SaaS, digital products), not lead-gen funnels where the sale happens outside Stripe.

Reach out and we'll set you up with a custom limit. The Agency tier is a starting point, not a hard ceiling.